When checking in at IAH, the team behind the AA desk were being all chatting and speaking about vacation. They appear irritated that we had countless baggage. The additional do the job was acquiring inside their way. This wasn't the way I envisioned to begin my excursion.
I recently flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Since the Embraer is a little airplane with minimal leg home, my knees were being embedded while in the seat back in front of me, and it was resulting in irritation for me plus the passenger in that seat. I requested the stewardess (“Ellen) if I could shift into the exit isle, in which there was extra area. When I asked she explained: “We're going to finish counting heads in advance of we commence actively playing musical chairs.” When she completed counting people today, I went in advance and moved to one of two Open up seats from the exit isle–I didn’t talk to her all over again due to her impolite reaction The 1st time. Ellen arrived over the general public address technique: “Did you progress to the exit isle? Go back to your seat.” I went back straight away. She continued about the PA: “There may be a $ten,000 fine, and I'm not about to pay out it.
I am sixty two yrs outdated, and was on a flight from Orange County, Ca to Jacksonville, NC. All went perfectly until I arrived at Charlotte,NC. Since I'd wheel chair aid I was helped in any other case I think I would not are. Right after two flight were cancelled on that evening I wasn’t actually positive what I might do. But as a result of kindness of your personnel they wheeled me to buyer service both of those instances, And at last upon receiving the information that An additional flight would not be scheduled until eventually the morning on the third they made guaranteed I'd a motel paid out for by american airlines which I very much appreciated. Staying on your own was a bit Terrifying, but I manufactured it via, and managed to acquire back to your airport at five:thirty the subsequent early morning. And yet again this flight was cancelled in addition. At this time I arranged to just go to another city. On finding on that flight there was a electrical fireplace during the cabin with the plane, and right after currently being from the air for around ten minutes it absolutely was circled and we were being taken off the plane inside of a hurry.
I attempted speaking to AA for restitution and acquired a “sort letter” apologizing for my expertise.
I am producing to specific my disappointment with my modern trip. I built preparations through American Airlines so that I could use my details and I used to be proud of that. I received a superb cost. On account of an unforeseen and unlucky safety breach at Albany Airport my flight to Norfolk was delayed two hrs. We rebooked to Newport News in lieu of Norfolk to have there at a decent hour. Our baggage nonetheless went to Norfolk. We rented an auto and picked our baggage.Over the return flight and checked our luggage and after that bought an electronic mail from YOU telling us of the hold off and based on the information YOU offered we rebooked to a afterwards flight.
Obtain your CEO’s to read about repeat company and after that they will realize why They can be consistently not creating the bottom line. I can Actually declare that I’m in no way reserving with the airline once again. thanks, Sincerely
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Modern flight from Austin to Ft Myers on which I'd asked for wheelchair support didn't present any jetway aid and Definitely practically nothing in Ft Myers from airplane to baggage claim and NOONE to check with.
I are actually an AA purchaser for more than twenty five yrs. Your service visit this site is becoming disappointing to state the minimum. It is in all parts of service from check in to , tavel to baggage handling.
I’m writing to specific how discontent I'm Along with the way American dealt with flights on April 29, 2016. My flight 3848 intending to Memphis, TN from DCA was cancelled immediately after becoming delayed 4 six several hours. I had been traveling to your rehearsal dinner and a marriage the following day and I skipped both equally situations. The next day I needed to fly to charlotte after which to Memphis and also to leading it off bag didn’t come around the flight with me And that i don’t know why.
The worst flight working experience of my existence was using my relatives of sixteen on American Airways. Lost our baggage each methods. We will not be traveling American once more.
.Stephanie,a supervisor was quite impolite and one other agent instructed me ifI desired to go t oMonterey previously I must have a taxi.the agent didn't gave me the seats that Distinctive assistant experienced offered me because of my disability Ifound just after my 3rd try Darlene
What I desire to request from American Airways is is it possible to guys be sure to waive this cost for us. I understand I known as in now and paid the various, but in case you men can you should help us out, that could imply a great deal for our household With this vacation.
the AA person with the AA terminal to get really snide, when in truth I'd carried out every thing in my Regulate to acquire towards the aircraft in the timely style.